Our network service provider had a major network glitch this morning, rendering our servers inaccessible for about 5-10 minutes. We deeply apologize for the inconvenience, and are in talk with them to see how we can be better prepared for failures like this in the future. Note that since the monitus code is loaded asynchronously on your store, your pages still would have loaded normally, although in some browsers, the “loading wheel” indicator might have kept spinning. But the page’s content would have loaded fine, and other scripts would have run. The impact will be in your data (Google Analytics, Transaction Assist report, etc…) where you will be missing those 5-10 minutes’ worth of data.
Thank you for your patience and understanding.